Privacy Policy

About this policy

This policy explains how Pienaar Group handles information in connection with its public corporate website at pienaargroupexecutive.com. It applies to the public website only.

The public corporate website is published by Pienaar Group. Where a particular activity involves a specific Pienaar Group operation, the entity responsible for that activity may differ.

Applicable law

Pienaar Group conducts activities in South Africa and the United Kingdom. The data-protection and privacy requirements applicable to personal information may therefore depend upon the location and nature of the relevant activity and the Pienaar Group operation involved.

Where personal information relates to the Group's South African activities, applicable South African data-protection law may apply. Where it relates to the Group's United Kingdom activities, applicable United Kingdom data-protection requirements may apply.

Information we receive

The public website does not include a contact form, and it does not ask visitors to create an account or submit documents. Information reaches the Group only when a visitor chooses to make contact.

That may include:

• information provided voluntarily when contacting the Group by email, telephone or WhatsApp Business — for example a name, contact details and the content of the enquiry;
• basic technical information recorded by the hosting infrastructure in the ordinary course of serving the website, such as IP address, browser type and the date and time of a request.

The public website does not collect financial information, identity documents, credit or borrowing information, or client account information.

How information is used

Where a visitor contacts the Group, the information provided may be used to:

• respond to the enquiry;
• maintain appropriate business records;
• manage an existing or prospective professional relationship;
• meet legal or operational requirements where applicable.

Information is not used for advertising, profiling or automated decision-making.

Cookies and analytics

The public corporate website sets no cookies. It uses no analytics service, no advertising or tracking technology, and no third-party scripts. Fonts and all other assets are served directly from the website's own domain, so loading a page does not send a request to any third party.

If analytics or cookies are introduced in future, this policy will be updated before they are used.

WhatsApp Business

Visitors may choose to contact Pienaar Group through WhatsApp Business, by scanning the code shown on the Contact page or by following the WhatsApp link.

A WhatsApp conversation takes place on a service operated independently by WhatsApp and its parent company. That service processes information under its own terms and privacy practices, over which Pienaar Group has no control. Messages a visitor sends to the Group through WhatsApp are handled by the Group in the manner described in this policy.

Private Access

The public corporate website and the protected Private Access environment serve different purposes. Private Access is available to authorised users only, and additional privacy information may apply to information processed within authenticated operational systems.

Hosting

The Pienaar Group corporate website is hosted using infrastructure provided by Hostinger. In providing hosting and related technical services, the hosting provider may process limited technical information necessary to deliver, secure and maintain the website.

Hostinger is a service provider to Pienaar Group. It is not a Pienaar Group company, partner or affiliate.

Sharing

Pienaar Group does not sell personal information.

Information may be shared only where appropriate with:

• hosting and technology providers that support the website or the Group's communications, including the website hosting provider described above;
• professional advisers;
• Group companies, where relevant to the enquiry;
• legal or regulatory authorities where required by applicable law.

Retention

Information is retained only for as long as reasonably necessary for the purpose for which it was provided, for legitimate business-record requirements and for applicable legal obligations.

Security

Appropriate measures are maintained to protect information against unauthorised access, loss or misuse. No method of transmission or storage can be guaranteed to be completely secure.

Your rights

The Group's activities extend across more than one jurisdiction, and the rights available to an individual depend on the law that applies to them. Depending on applicable law, an individual may have rights concerning access to information, correction, deletion, restriction, objection, portability or the withdrawal of consent.

Requests may be made using the contact details below and will be considered in accordance with applicable law.

Third-party links

The website may link to services operated by others, including WhatsApp. Pienaar Group is not responsible for the content or privacy practices of independent third-party services.

Changes

This policy may be updated from time to time. The date at the top of this page shows when it was last revised.

Contact

Enquiries concerning this policy may be directed to Pienaar Group at info@pienaargroupexecutive.com or +27 41 0040 105, or by post to the Head Office address shown on the Contact page.